Take Every Call, Make Every Appointment
How? The dealership is short staffed. There are customers standing in front of you. The phone is ringing. BDC Connect, DPS’ real time appointment scheduling service, answers the call and makes the appointment. Our highly trained, professional and courteous attendants are on the phones every hour of every day. Give face-to-face customers your undivided attention, improve your customer service and increase sales. Let us schedule your appointments for you.
BDC Connect Saves Time and Resources
24/7 Availability Every call is recorded Hot call transfer (to and from) Auto-attendent compatible
BDC Connect Agents are Experienced
Proficient with XTime interface Professional and courteous Bilingual agents
Your customers benefit from BDC Connect with the ability to schedule appointments on weekends, after hours or when your staff is too busy. You’re never closed. Customers’ calls will always be answered.
BDC Connect is an essential, real time appointment scheduling service that works seamlessly with your XTime scheduling system, and is transparent to your customers. Appointments are transferred right into your dealer management system, real time. There’s no interruption and no lost appointments. Turn the service on or off at any time and you only pay per call.
