Benchmark

Benchmark Data Analysis

Your roadmap to success.
No matter your objectives, without knowing where you are today, you’ll never be able to know when you’ve achieved them. DPS provides the insight you’ll need to make effective marketing decisions.

You are here
Offered exclusively by DPS and using information gleaned from your DMS, we prepare a comprehensive analysis detailing:

  • Retention rate by years in service
  • Revenue analysis by years in service
  • Service analysis by mileage
  • Annual service visit frequency
  • Sold vs. Visiting consumers
  • Sales to Service transition

The Benchmark Data Analysis provides a precise measure of where your business opportunities lie, including:

  • Identification of your customer retention rate and trends
  • Pinpointing lost revenue opportunities
  • Quantifying revenue potential

Mapping the future
Utilizing your Benchmark Data Analysis and drawing from DPS’s comprehensive suite of multi-channel solutions, your DPS Business Development Manager will help you create a total customer retention and loyalty strategy – a strategy customized specifically for your dealership.

 

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"Since we have implemented the Service Reminder program, the Customer Rewards program, the Search Engine Marketing program and several special mailings you have done for us, our Customer Pay Sales year to date continue to reach levels we thought we would never attain." -Chris Huffman, Braman Motorcars

 

 

 

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