Mobile Connection

Mobile Connection


Reach Your Customers On The Go
Text messaging has emerged as one of the most popular and convenient forms
of communication. Just consider:

Fact 1: More than 5 billion text messages are sent per day
Fact 2: Most people are within a few feet of their cell phone at all times
Fact 3: 98% of people respond to a text message in 14 minutes or less

With everyone always on the go, SMS/text is fast becoming the best way to communicate with your customers about their service. Featuring both “hands-free,” event-driven messages and texting on-demand, Mobile Touch™ gives you the freedom to decide when your customers receive a text from you.

Hands-Free Messages
• Appointment Reminder
• Post-Service Satisfaction Survey
• Missed Appointment Follow-up

Text On-Demand Messages
• Repair Authorization
• Vehicle Status Update
• Vehicle Ready Notification
• Special Order Parts Arrival

Your Text Advantage
• Increase appointment show rates and recapture appointments from those who missed theirs.
• Keep customers better informed throughout the service process
• Close the loop with a professional thank-you
• Avoid lost service productivity while waiting for customer authorizations

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"DPS has been able to help us successfully capture business from some inactive customers along with prospecting customers that had never been here before." -Jim Misjak, Morrie's Minnetonka Ford Lincoln Mercury

 

 

 

 


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